Customer Support

Ways to Connect

Our Customer Service team is always happy to help you.

Weekdays 9am to 5pm ET

Weekdays 9am - 6pm ET

Our professional customer service team is always happy to help you. Please fill the form and we will get back to you as soon as possible

FAQ

Our professional customer service team is always happy to help you. Please fill the form and we will get back to you as soon as possible

How do I place an order?

Simply browse our selection of products, add them to your cart, and proceed to checkout. You'll be able to choose your preferred internet service provider gateway and any additional equipment you need
What payment methods do you accept?

We accept secure payments through major credit cards and debit cards processed by our trusted payment gateway.
What are your shipping costs?

Shipping costs are calculated at checkout based on the weight and destination of your order. Sometimes they are free above $50. We offer standard shipping with estimated delivery times. Expedited options may be available for an extra cost.
What is your return policy?

We offer a 30-day money-back guarantee on unopened, unused, and resalable physical products in original packaging. Please refer to our Returns & Exchanges Policy for detailed instructions or contact us at 888-214-0334 or support@broadbandconnect.net